Frequently asked questions

General FAQ

Do I need minerals?


All water you drink contains minerals, including your tap water. Sküma purifies your water of all impurities and offers you with a perfect blend of magnesium, potassium and electrolytes that your body requires.




Are the minerals natural?


Our mineral mix is naturally sourced from the Great Salt Lake in Utah (U.S.A). The lake naturally contains high amounts of trace minerals like magnesium and potassium which makes it ideal to replenish your body’s electrolytes.




Is the water flavoured?


Skuma is “tasteless”. And by tasteless we mean no flavour is added to the water, just pure water and minerals. Some might say it is quite the opposite of tasteless since the purified water mixed with minerals gives the water a naturally smooth with a hint of sweetness.




What does it filter?


Skuma uses a 3 stage Reverse Osomosis filter combined in our Super filter. This filters out almost EVERYTHING from the water including but not limited to:

  • Virus & bacteria
  • Fluoride
  • Microplastics
  • Chlorine
  • Heavy metals
  • Lead
  • Arsenic
  • Organic compounds




Will Sküma work if I don’t refill the mineral tank?


Although we recommend you to use the minerals to reach optimal hydration, the machine will however work without the minerals. You will just be drinking plain RO purified water.




How long do the minerals last?


Assuming you live alone and drink 2L of skuma water a day, each mineral refill should last you anywhere between 4 to 6 months.




How much do the minerals cost?


You can order our mineral concentrate for £25. Order them online here.




How often should I change the filter?


Our Super-filter lasts around 12 months. Sküma will tell you when the filter needs to be replaced.




How much does the filter cost?


You can order our Super-Filter for £35. Order them online here.





Pre-Order FAQ

Why should I order now?


The Sküma system has a Manufacturer's Suggested Retail Price (MSRP) of £425.00. By committing early, you are ordering skuma at a discounted rate of 30% and you will be amogst the first to try our Sküma water.




When will I receive my device?


Skuma should be at your doorstep by the 14th of March 2022. You can track the progression of your order in the tracking link sent to you in your purchase confirmation email. You can expect to receive monthly (at least) updates from the Sküma team with progress updates including media such as pictures or videos.




I need a refund, can I get one?


Of course, you can get one anytime before the device is shipped to you by emailing us directly at info@skumawater.com with your order # in the subject line.





Contact us.

Thanks for submitting!